Hear from Our Customers
You’re not calling because everything’s fine. Something’s slow, something’s backing up, or you’re buying a house and need to know what you’re getting into.
Here’s what changes after a camera inspection: you know exactly where the problem is, how bad it actually is, and what it’ll cost to fix. No more plumber showing up, poking around, and telling you they need to dig up half your driveway to “find out what’s wrong.” The camera goes in, we see it in real time, and you get digital footage showing the exact issue at the exact spot.
Most inspections run between $200 and $400. Compare that to blindly digging up a sewer line hoping to find the problem—that starts around $3,000 and climbs fast. You’re not just avoiding unnecessary excavation. You’re avoiding the nightmare of a contractor ripping up your landscaping, your driveway, or worse—only to find out the issue was ten feet in the other direction.
We operate in Cutchogue and across Suffolk County, where more than 360,000 homes still rely on cesspools and septic systems. Most of those systems are decades old. Many are failing quietly.
We’re licensed, insured, and we show up when we say we will. Our camera equipment extends up to 300 feet and captures high-definition footage of your entire private sewer line. You’re not dealing with someone who just bought a camera last month—this is what we do, and we’ve seen every version of “it’s probably just a clog” turn into something much worse.
Cutchogue’s soil, water table, and aging infrastructure create specific challenges. We know what to look for and how to explain it without the runaround.
We start by locating your cleanout access point—that’s where the camera enters your sewer line. If your system doesn’t have one or it’s buried, we’ll find another entry point. The camera is waterproof, flexible, and mounted on a cable that feeds through your pipes while transmitting live video.
You can watch the feed in real time if you want. We’re looking for blockages, cracks, root intrusion, collapsed sections, corrosion, joint separation—anything that’s causing problems or about to. The camera has a locator that sends a signal we can detect above ground, so when we spot an issue, we mark the exact location on your property.
The whole process usually takes 30 to 60 minutes depending on how far we need to go. When we’re done, you get a USB drive with the full video inspection and a report that shows the footage with measurements. That’s your documentation—for yourself, for a contractor, for your insurance company, or for your lender if you’re closing on a house.
If we find something, we’ll tell you what it is, where it is, and what your options are. If your system looks fine, you’ll know that too.
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Every camera inspection includes the full video file on a USB card, a written report with footage timestamps, and measurements showing exactly how many feet into the line each issue appears. That’s critical if you’re hiring someone else to do the repair—they’ll know precisely where to dig.
We also include above-ground locating for any problem areas we find. That means we mark your yard so there’s no confusion later. If you’re buying a home in Cutchogue, this documentation goes straight to your lender or your attorney. Mortgage companies in Suffolk County typically require a cesspool inspection before closing, and our reports meet those requirements.
If you decide to move forward with a repair through us, we discount the cost of the inspection. You’re not paying twice.
One more thing: if your insurance company covers the issue, they’ll accept our video documentation. Most claims require proof of what failed and why. We’ve done this enough times to know what they need, and the footage we provide holds up.
If you’re experiencing slow drains, frequent backups, or sewage odors, a camera inspection isn’t overkill—it’s the fastest way to know whether you’re dealing with a $300 cleaning or a $10,000 pipe replacement. Guessing costs more.
Before video cameras, plumbers had to rely on experience and luck. That often meant digging up large sections of your sewer line just to locate the problem. Now, the camera shows us everything in under an hour, and your yard stays intact unless there’s actually something to fix.
If you’re buying a house, the inspection is even more important. A standard home inspection doesn’t include your sewer line, and that’s where some of the most expensive surprises hide. Plenty of buyers have closed on a property only to find out the cesspool is collapsing or the line is full of roots. By then, it’s your problem. A camera inspection before closing gives you leverage to negotiate repairs or walk away.
The camera catches anything that disrupts flow or threatens the integrity of your sewer line. That includes tree roots breaking through joints, sections of pipe that have cracked or collapsed, grease buildup, foreign objects stuck in the line, and corrosion that’s thinning the pipe walls.
Root intrusion is one of the most common issues we see in Cutchogue. Trees and shrubs send roots toward water sources, and your sewer line is a prime target. Once roots get in, they grow fast and create blockages that only get worse over time. The camera shows us exactly where the roots entered and how much damage they’ve caused.
We also catch problems that haven’t caused symptoms yet. A small crack might not be backing up your drains today, but it’s letting dirt and groundwater into your line. Over time, that turns into a collapse. Catching it early means you can plan the repair on your timeline instead of dealing with an emergency when your basement floods.
Most residential camera inspections in Cutchogue run between $200 and $400, depending on the length of your sewer line and how accessible your cleanout is. That’s a flat rate for the inspection, video footage, and written report.
If we find a problem and you hire us to fix it, we’ll discount the inspection cost from your repair bill. You’re not paying for the diagnosis twice.
Compare that to the alternative. Without a camera, a plumber might charge you $3,000 or more just to start digging and searching for the issue. If they guess wrong, you’re paying for unnecessary excavation and restoration. The camera eliminates that risk entirely. You know what’s wrong, where it is, and what it’ll take to fix it before anyone picks up a shovel.
Yes. The video file and report we provide meet the requirements that most mortgage lenders and attorneys need for real estate transactions in Suffolk County. If your lender requires a cesspool or sewer line inspection before closing, we can send the documentation directly to them.
This comes up frequently with older homes in Cutchogue. Lenders want proof that the septic system or cesspool is functional and not on the verge of failure. A camera inspection provides that proof—or it reveals problems that need to be addressed before the sale goes through.
If you’re the buyer, this protects you from inheriting an expensive disaster. If you’re the seller, it speeds up the closing process and removes one of the common obstacles that delay or kill deals. Either way, having the footage in hand before you get to the closing table saves time and stress.
Most inspections take between 30 and 60 minutes, depending on how far we need to run the camera and whether we encounter any obstacles. If your sewer line is straightforward and accessible, we’re usually done in half an hour. If there are multiple bends, blockages, or a longer run to the street or septic tank, it might take closer to an hour.
You don’t need to do anything to prepare. We handle the access, run the camera, and document everything while you watch if you want to. Once we’re finished, we’ll walk you through what we found and answer any questions on the spot.
The video file gets loaded onto a USB drive before we leave, and you’ll have the written report that same day. If you need the documentation sent to a lender, insurance company, or contractor, we can do that immediately.
If we find something serious—like a collapsed pipe, major root intrusion, or significant corrosion—we’ll explain what it means, what your options are, and what the repair will likely cost. You’re not locked into anything. The inspection gives you the information you need to make a decision.
Some problems require immediate attention. If your sewer line is on the verge of complete failure, waiting will only make it worse and more expensive. Other issues can be monitored or scheduled for repair when it’s convenient for you. We’ll tell you which category your situation falls into.
If you decide to move forward with us, we’ll handle the repair and discount the cost of the inspection. If you want to get a second opinion or hire someone else, that’s fine too—you’ll have the footage and the report showing exactly what needs to be done. No one’s guessing, and no one’s digging in the wrong spot.
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